Product Returns

We want all of our customers to be happy with their purchases. In the event that you're not pleased with a purchase and would like to make a return, you can contact us with any questions or fill out the form below to request an RMA (return merchandise authorization) number. We'll send you an email with the RMA number and the shipping address to our warehouse so that you can ship the product back to us.

Here is our return policy:
- You have 30 days from when the product was delivered to you to return your purchase. We must receive the return in a new and unused condition with all the original pieces/parts included in the package.

- All shipping fees are non-refundable, so customers are responsible for any return shipping expenses. If a return is a result of our error or a defective product, we will refund the full cost of the product and shipping costs.

- All pepper sprays are non-refundable.

- Once orders have shipped, orders cannot be cancelled. You will need to follow the return process to receive a product refund.

- Returns are processed within 7 business days of arriving to our warehouse. We'll notify you by email to let you know that your return has been processed.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order ID:

Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

* Reason for Return:
Product is opened:

Faulty or other details:
Enter the code in the box below: